CONTACT & OPENING HOURS
⚠️ Temporary Phone Line Disruption
Due to a fire in a data center, we are currently temporarily unavailable via our general phone number. At this moment, we can only be reached through E-mail and WhatsApp.
Our apologies for the inconvenience and thank you for your understanding.
Dear Customer,
Hereby you receive an update regarding the fire that occurred at our NorthC location in Almere. Redundant generator power is expected to be available by 12:00 noon on Wednesday at the latest. At that time, we will resume controlled activation of customer equipment. This represents a delay from the previously communicated 72-hour timeframe.
This delay is due to a critical component for redundant power restoration currently in transit, expected to arrive in Almere by Tuesday morning. Our engineers will begin installation and connection as soon as it arrives.
We are establishing redundant power from the outset to ensure a seamless transition to the regular mains supply later, without further interruption.We understand this delay affects your operations and sincerely regret the inconvenience. We will notify you as soon as power and cooling are restored.
Contact
Phone Availability
Our office is not always reachable by phone in the morning.
You can leave a voicemail, and we will call you back as soon as possible.
Telephone number and Whatsapp: +31 (0)20 3377 526
E-mail address: [email protected]
If you have a cleaning scheduled today and urgently need to speak with someone, please contact our field manager at +31 (0)63 099 7344. This number is strictly for same-day cleanings only and should not be used for new requests or other inquiries. Please use our regular office contact details for all non-urgent matters.
Unsolicited web/app service offers
Attention web & app developers: unsolicited offers for development services are considered spam. We are not interested and such emails will be deleted without response.
Opening hours
Monday 11.00 am to 7.00 pm
Tuesday 11.00 am to 7.00 pm
Wednesday CLOSED
** If you have a cleaning scheduled on a Wednesday and need assistance, please call 020-3377526 and leave a voicemail - we’ll get back to you as soon as possible.
(Or send an Whatsapp to +31203377526)
Thursday 11.00 am to 7.00 pm
Friday 11.00 am to 7.00 pm
Holiday closure 2025
Please note that our office will be closed during the following periods:
- Summer: August 2nd to August 17th
- Winter: December 20th to January 4th
During these dates, we will not be available for cleaning or maintenance services.
Requests can be submitted up to 3 days before the start of the closure period.
Please note that all requests must be confirmed before the closure begins in order to be scheduled.